Communication at the workplace. It is imperative in a leadership role that you communicate effectively. An age old aphorism goes, “It’s not what you say, but how you say it.” Communication is what separates a poor leader from an exceptional one. Having effective communication skills is the key to good leadership. When you communicate well with your team, it helps eliminate misunderstandings and can encourage a healthy and peaceful work environment. Efficient communication with your team will also let you get work done quickly and professionally. The moment you get the lines of communication open with your team, the process of carrying out tasks and projects will most likely go by smoothly. Plus you will be surprised how meeting targets will become a whole lot easier. (Belonwu, V. 2013). Interpersonal communication is the process by which people exchange information, feelings, and meaning through verbal and non-verbal messages: it is face-to-face communication. Interpersonal communication is not just about what is actually said - the language used - but how it is said and the non-verbal messages sent through tone of voice, facial expressions, gestures and body language. For any communication to occur there must be at least two people involved. It is easy to think about communication involving a sender and a receiver of a message. However, the problem with this way of seeing a relationship is that it presents communication as a one-way process where one person sends the message and the other receives it. While one person is talking and another is listening. In fact communications are almost always complex, two-way processes, with people sending and receiving messages to and from each other simultaneously. In other words, communication is an interactive process. While one person is talking the other is listening - but while listening they are also sending feedback in the form of smiles, head nods etc. The message, Noise, Feedback, Context, and Channel are the process. (Skillyouneed, 2013) 7
Tan Nam Lee 860327565151001 4.0 Write your personal experiences and anecdotes for each communication context: social interaction, interpersonal communication and communication at the workplace. Why I love to play video games and online games. The friendship and the social interaction that is created around a table during hang out. The making of fun, and the laughing when we sharing those game we play together, even play overnight together. I love to see the friendly competition and the razzing of each other. The factor when I tell someone what a great hand or that the hand is something very rarely seen. I love the challenge to get good scores so that they go in the Page of Records. I love the fact that people really look forward to their weekly games club that I run. I enjoy the stories of people who remember playing certain games with their grandparents. I have taught so nice games to my friends and relative people who have never played online in their life, it has opened up a new world to them. Sometimes, I will tell them about the new game that I need help by them. I say, today
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- Spring '10
- Nonverbal Communication, Tan Nam Lee