122. The research conducted by Stanley Milgram and his colleagues provides evidence that obedience to authority may be more common than most people would like to believe123.The sociologist who first defined the differences between primary and secondary groups is Charles H. Cooley 124.A college president need not be effective in designing promotional brochures. A corporate executive need not be able to program the department's computer system. These examples illustrate __________ in a bureaucratic organization. a. Impersonalityb.Hierarchy of authorityc.Goal displacementd.Division of labor125.Schoolis a secondary group 126.Most government, business, education, and religious organizations are bureaucraticin form.127.What is the term used by sociologists to describe individuals' awareness that they share commonalities with certain others? 128. A school district is run by a board of elected officials, which hires a superintendent, who in turn selects principals for its schools and other administrative staff. This is an example of the bureaucratic characteristic of hierarchy of authority129."Bureaucratic personality" refers to an employee who is more concerned with following the rules than getting the job done130.Sumner: ingroup and outgroup
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