Ethical BusinessImproving nursing communication in the ER, nonmaleficence is incorporated in the business practice of the strategic plan. Improved communication techniques will be implementedas a new way to improve communication of patient care across the multidisciplinary team. By improving this communication, the patient receives care faster, and less harm comes to the patient. Avoiding harm causes less legal actions to the facility and increases quality reporting to CMS. Having better patient outcomes increases hospital incentive payment and lowers legal cost.6
PRINCIPLES OF HEALTHCARE ECONOMICSThis money can now be used to improve the hospital in other areas, and better achieve the hospital's mission. TimelineTime IncrementsDepartment OneDepartment TwoDepartment Three0-9 monthsDevelop problem statementIdentify Team Identify education needed by the patientIdentify top medications prescribed by physicians.Develop problem statementIdentify Multidisciplinary TeamIdentify communication needed between providerDevelop problem statementIdentify Team Identify education needed by staffIdentify the top reasons for noncompliance by staff10-18 monthsDevelop standard education for each nurse to useDiscuss marketing techniques with teamSet up informational sessionsDevelop strategies related tocommunication between ERstaff and ER PhysiciansDiscuss implementation techniques with the teamSet up information sessionsDevelop a plan of actionGather information Discuss implementation techniquesSet up information sessions19-27 monthsConduct Education sessionsImplement test groupprogram (Inpatient Nursing units)Review feedbackConduct Education sessionsImplement communication techniques in ERReview feedbackConduct Education sessions Implement Flu shot clinicsReview compliance rates in conjunction with clinics28-36 monthsInterview patients forfeedbackReview process and Monitor timeframes between a patient in ER to Patient seen by PhysicianMonitor rates of compliance compared to last flu 7
PRINCIPLES OF HEALTHCARE ECONOMICSmake changes as needed.Implement hospital-wide in patient care areasInterview staff to find out what is working and what isnotMake changes as neededMonitor reporting season. Identify what reasons staff gave for receiving the vaccineImplement Hospital-wide for all relevant hospital staff8
PRINCIPLES OF HEALTHCARE ECONOMICSReferencesFrequently Asked Questions Hospital Value-Based Purchasing Program (2012). Retrieved from -Instruments/Value-Based-Programs/HVBP/HVBP-FAQs.pdfMedicare.gov Hospital Compare. (n.d.). ULSA%2C%20OK&lat=36.1539816&lng=-95.992775&name=OKLAHOMA%20SURGICAL%20HOSPITAL%2C%20LLC&Distn=9.9
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- Spring '16
- Shelley Ashby
- Health care provider