Reporting
Holland America Line
X
X
X
X
X
X
X
X
Norwegian Cruise
Line
X
X
X
X
X
X
X
X
Carnival Cruises
X
X
X
X
X
X
X
Princess Cruises
X
X
X
X
X
X
X
Celebrity Cruises
X
X
X
X
X
X
Royal Caribbean
International
X
X
X
X
X
X
Seabourn
X
X
X
X
X
X
Costa Cruise Lines
X
X
X
X
X
AIDA Cruise Lines
X
X
X
X
TUI Cruises
X
X
X
X
Disney Cruise Lines
Ganges Voyager
X
Table B14: Labour Management Relations
Employee
Turnover
Staff Training
Procedures
Staff
Engagement
Staff Environmental
Education
Training
Facilities
Hiring
Local
Carnival Cruises
X
X
X
X
X
X
Celebrity Cruises
X
X
X
X
X
X
Costa Cruise Lines
X
X
X
X
X
X
Holland America Line
X
X
X
X
X
X
Norwegian Cruise Line
X
X
X
X
X
X
Princess Cruises
X
X
X
X
X
X
CORPORATE SOCIAL RESPONSIBILITY IN THE CRUISE SHIP INDUSTRY: Agnitsch,
Karantonis, Li and Zlynskaia, Dec 4, 2017
105
Seabourn
X
X
X
X
X
X
AIDA Cruise Lines
X
X
X
X
Royal Caribbean
International
X
X
X
X
TUI Cruises
X
X
X
X
Disney Cruise Lines
Ganges Voyager
Table B15: Destinations
Habitat
Conservation
Protecting
Local
Cultures
Expansion of
Local Job
Opportunities
Buying
Local
Goods
Buying
Local
Services
Local Tourism
Entrepreneurship
Results of Partnerships
with Destinations
Carnival Cruises
X
X
X
X
X
X
X
Norwegian Cruise Line
X
X
X
X
X
X
X
Costa Cruise Lines
X
X
X
X
X
X
Holland America Line
X
X
X
X
X
X
Seabourn
X
X
X
X
TUI Cruises
X
X
X
X
Celebrity Cruises
X
X
Disney Cruise Lines
X
X
Royal Caribbean
International
X
X
Ganges Voyager
X
X
AIDA Cruises
X
Princess Cruises
Table B16: Supply Chain Management & Product Responsibility
Protection of
Children
from
Exploitation
Protection of
Indigenous
Rights
Community
Engagement
Local
Infrastr
ucture
Fundraising
and
Donations
Customer
Health &
Safety
Product
&
Service
Labelin
g
Reduci
ng the
Spread
of
Diseas
es
Custom
er
Privacy
Customer
Satisfaction
Responsible
Marketing
Using
Local
Suppliers
Holland
America
Line
X
X
X
X
X
X
X
X
X
X
X
Norwegian
Cruise Line
X
X
X
X
X
X
X
X
X
X
X
Carnival
Cruises
X
X
X
X
X
X
X
X
X
Princess
Cruises
X
X
X
X
X
X
X
X
X
Seabourn
X
X
X
X
X
X
X
X
Costa Cruise
Lines
X
X
X
X
X
X
X
Celebrity
Cruises
X
X
X
X
X
Royal
Caribbean
International
X
X
X
X
X
CORPORATE SOCIAL RESPONSIBILITY IN THE CRUISE SHIP INDUSTRY: Agnitsch,
Karantonis, Li and Zlynskaia, Dec 4, 2017
106
TUI Cruises
X
X
X
X
X
Ganges
Voyager
X
X
X
X
X
Aida Cruises
X
X
X
X
Disney
Cruise Lines
X
Economic Indicators
Table B17: SCM, Suppliers, Revenue & Local Community
SCM On
Shore
Buying
Local
Goods/
Services
Local
Tour
Operators
Enviro.
Friendly
Packaging
Sustainable
Materials
Technical
Energy
Efficiency
Contribution
to
Local
Economy
Financial
Reports
Job
Creation
Visitor
Spending
Incident
Reporting
Carnival
Cruise Line
X
X
X
X
X
X
X
X
Costa Cruise
Lines
X
X
X
X
X
X
X
X
Princess
Cruises
X
X
X
X
X
X
X
X
Norwegian
Cruise Line
X
X
X
X
X
X
X
Holland
America
Line
X
X
X
X
X
X
Seabourn
X
X
X
X
X
X
TUI Cruises
X
X
X
X
AIDA
Cruise Lines
X
X
X
Celebrity
Cruises
X
X
X
Royal
Caribbean
International
X
X
X
Ganges
Voyager
X
Disney
Cruise Lines
