Please could you could you can i have id appreciate

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Please could you… Could you..? Can I have …? I’d appreciate your help on this. Many thanks. Stressing urgency …as soon as possible. …without delay. ...as soon as you can. 115 © CPBE 2019
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…immediately. Promising action I will… I’ll investigate the matter. I will contact you again shortly. I’ll… I’ll look into it. I’ll get back to you soon. Offering help Would you like me to…? If you wish, I would be happy to… Let me know whether you would like me to… Do you want me to…? Shall I…? Let me know if you’d like me to…? Reminding Please remember that/to… I would like to remind you that/to… This is to remind you that/to… Don’t forget to… Saying what you can and cannot do We are able to ..... We are unable to ..... We have been forced to ..... We can… We can’t… We have to… Giving reasons This is… owing to .... due to .... as a result of .... because of ... …because… Final comments Thank you for your help. Do not hesitate to contact us again if you require any further information. Please feel free to contact me if you have any further questions. My direct line is… Thanks again for… Let me know if you need anything else. Just give me a call if you have any questions. My number is… Close I am looking forward to … (+ing ) Give my regards to… Best wishes Regards Looking forward to … (+ing ) Best wishes to… Speak to/See you soon. Bye (for now) / All the best 116 © CPBE 2019
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Negotiating a project Asking for information What are your usual charges (fees/rates) for …? Can you give me some more information about …? Requests Do you think you could…? Would you be able to …? Emphasising a main point My main concern at this stage is … The main thing for me is … Asking for a suggestion How do you think we should deal with this? What do you think is the best way forward? Making a suggestion Why don’t you …? What about if we…? Negotiating: being firm I understand what you’re saying about … (but…) I can see what you’re saying, but … Negotiating: being flexible We would be prepared to … (if…) I am willing to … (if…) Negotiating: agreeing Okay, I’m happy with that for now. That’s fine Next steps I’ll be in touch again soon with more details. Let’s talk next week and see how things are going. Closing I look forward to working with you. I’m sorry that we couldn’t use your services this time, but I hope there will be another opportunity. Checking understanding Technical problems Did you get my last message sent on…? Sorry, you forgot to attach the file. Can you send it again? I got your email, but I can’t open the attachment. Did you mean to send this? I don’t want to open it in case it’s got a virus. Asking for clarification I’m not sure what you meant by…? Could you clarify? Which … do you mean? I don’t understand this point. Can you explain in a little more detail? Are you sure about that? Giving clarification Sorry, what I meant was, …, not … I thought …, but I may be wrong I’ll check and get back to you. The correct information is given below. Please amend your records.
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