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Reply| Quote & ReplyNov 06, 2015 11:33 PM1 LikeSubstantive PostRebecca Briggs 4 postsRe:Re:Re:Re:Topic 4 DQ 2John, thank you for your post. I agree with your statement, “Through the usage of open communication and active listening, we as nurses should establish a nurse-patient rapport to let them know that they are more than just a patient, they are a human being.”I remember a personal story where the patient was “ than just a patient. I was living and working in Northwest Florida during the infamous Hurricane Katrina. Many from our neighborhoods and communitiessuffered. But I also took care of many displaced people from Louisiana, Mississippi, and neighboring Alabama. remained displaced. They lost homes and jobs, came to NWFL as a temporary location. It seems that all these people had similar physical complaints and displacement stories of people who lost their homes, churches, schools and jobs.After about 2-3 months, we were still seeing people from Louisiana come through the ER depressed, with complains of headaches, insomnia, anxiety, hyperactive bowel,s and weight loss. After a while, a few staff members became a little indifferent and began to label these patients as “Katrina Syndromes” .A particular woman came through the ED it seemed like every 2 weeks. As soon as they registered her, a few staff would go through the same labs works and outpatient GI consult. After all she always had the same symptoms and complaints, insomnia and anxiety. I always did a new assessment on her and asked open ended questions but she never offered much feedback.This time I sat next to her ED bed and stated to her, that I did not need to do the assessment in order, we could jump from questions and sessions she wanted first.So I randomly picked what I thought would be the shorter answers, the question was do you feel the need to grieve over a loss?
She looked at me with tears in her eyes and said, “I still remember, the darkness and hearing the waves. Mydog was barking and then whimpering and it seemed more and more distant until I could no longer shear her”. I listened and as she paused, I said I understood and spoke about the special love of pets especially dogs. I told her about our golden retriever named old Yeller and how faithful he was, also that he was family to us.She began to weep and said, “I feel so guilty my community lost homes and family members. I only lost my job and my dog”. I told her she had a right to grieve and how her lost was just as important as anyone else.