Representative from Executive Management (preferably Finance Manager) Liaison to Executive Management. Provides financial advice on the implementation of the project.
ORGANIZATIONAL LEADERSHIP 13 Team Diversity Patient-centered and culturally competent care are essential in achieving the best outcomes for patients and their family members. By including the patient or family member in the healthcare team and involving them in establishing healthcare goals, positive health outcomes can be achieved. This relationship, between patient and or family member within the healthcare team, helps to optimize the healing process not just for the patient, but for the family members as well. The inclusion of the patient and family member demonstrates the desire to understand the individual and recognizes any cultural differences, which may impact patient outcomes and the overall quality of care. The recognition of any cultural differences aims to deliver culturally competent care. Every individual has a set of sub cultures that influences his understanding and thus the result of that experience. Culturally competent care requires individuals to have the right blend of sentiment, knowledge and skills. An authentic, attentive approach to patient-centered care takes into consideration the value system of the patient and his family, does not presume any ethnic stereotypes, and ensures positive patient outcomes. The concept of diversity is also very important in the team dynamic. Diversity takes into consideration the ways in which individuals are similar while respecting the ways in which everyone is different. Diversity means not trying to make everyone the same, rather, appreciating the differences that make each individual unique. Diversity is strengthened when this concept is combined with inclusion. Inclusion brings together the diverse individual members to form a unified group. Inclusion facilitates the cooperative teamwork of a diverse group of people, which is built upon the unique qualities of each team member. Diversity and inclusion can be deemed as the principles for which patient centeredness and cultural competency can be upheld. This is vitally important considering the considerable diversity within the hospital and the community where it is located.
ORGANIZATIONAL LEADERSHIP 14 Diversity and inclusion should be addressed with every aspect of patient centered care within the hospital. This in turn will help to build upon the relationship between the hospital and the patient and family members and the community as a whole. Some of the benefits of the inclusion of diverse individuals within a team include an increase in creativity and productivity; meeting the human need to be accepted and valued, which can be a significant motivator in the work environment; compliance with legislation, applicable laws and regulations such as averting discrimination in the organization; and most importantly maintaining good graces and trust with the community that the only hospital on the island is listening and paying attention to one’s
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- Spring '16
- Organizational Leadership