The work environment and working conditions for cabin

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The work environment and working conditions for cabin crew are influenced by a diverse set of human performance issues that may affect how cabin crew respond to threats, errors and other undesirable situations. The cabin crew are usually the only company representatives that passengers see while in the aircraft. From the passengers' perspective, the cabin crew are there to provide in-flight service. From a regulatory and operational perspective, cabin crew are on board to manage adverse situations that may develop in the aircraft cabin and to provide direction and assistance to passengers during an emergency. (c) UPES, Not for Reproduction/ Sale
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UNIT 14: Air Transport Safety Principles Notes ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ Cabin Safety Standards Safety inspections, safety surveys and safety audits are tools that can be used to ensure that requisite cabin safety standards are being maintained. Once an operator is certificated, cabin safety standards may be confirmed through an ongoing programme of: (a) aircraft inspections (e.g. emergency exits, emergency equipment, and galleys); (b) pre-flight (ramp) inspections; (c) in-flight cabin inspections (e.g. passenger briefings and demonstrations, crew briefings and use of checklists, crew communications, discipline, and situational awareness); (d) training inspections (e.g. facilities, quality of instruction, and records); and (e) base inspections (e.g. crew scheduling, dispatch, safety incident reporting and response), etc. A company's internal safety audit programme should include the cabin crew department. The audit process should include a review of all cabin operations, as well as an audit of cabin safety procedures, training, the cabin crew's operating manual, etc. DGCA's Programme for Safety Regulation and Oversight of Flight Operations for Indian Operators DGCA vide their Civil Aviation Requirements (CAR) Section 8, – Aircraft Operations Series 'A' Part II Issue I, Dated 16th October, 1995, issued their Programme for Safety Regulation and Oversight of Flight Operations for Indian Operators, with motto of the Strict adherence to the laid down operating procedures and limitations and compliance with the rules and regulations. The main objective of the programme was to ensure: (a) effective implementation of the safety related Standards and Recommended Practices contained in the ICAO Annexes, particularly Annexes 1 and 6 and the relevant rules, regulations, procedures and requirements laid down in the various national regulatory documents; (c) UPES, Not for Reproduction/ Sale
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Notes ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ ___________________ Aviation Safety & Security Management (b) that safety weaknesses in the flight operations are identified and necessary corrective measures are taken in time before they become a potential safety hazard; and (c) that the capability of the operator to conduct the operations safely be maintained at or above the level required by the regulations.
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  • Fall '19
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