order to monitor the situation because oral communication is more flexible and

Order to monitor the situation because oral

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order to monitor the situation because oral communication is more flexible andadaptive and stimulating. Communication FairnessJames plays the most significant role in communication because he interacts with his9
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Zitanisubteam managers each day. There was a problem about violation of procedural justicebecause James was in favor of US team rather than Indian team. Therefore, James hasto communicate with different team managers fairly and not just focus on US teameven though US is the headquarter of Sun Inc. Processing communication fairness isreducing communication conflict and avoid violation of justice. Defining TaskOrganizational Development and ChangeJames should establish a long-term plan for organizational development and change onthe purpose of accurately resolving problems because of the roots are inappropriateorganizational structure and teams.Matrix Organizational StructureThe original organizational structure of James global team is the regional structure sothat causes creation of cross-regional coordination difficulties and duplicates resourcesand functions across regions. Therefore, inserting matrix structure into each geographicteam structure is necessary because the matrix structure not only can typically facilitateinformation flow within the global organization but also reinforce decision-making and quality on the basis of considering both crossed perspectives in making key decision. Additionally, James global teams will increase participation in communication and global markets under matrix organizational structure. New RecruitmentJames should recruit a new team manager in the US team and the French team on the10
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Zitanipurpose of leading US team and French team so that James will not be in favor ofeach one of the teams and create communication fairness in order to improve employeesatisfaction. The new managers should be experienced, communicable in multiculturalteam and other factors. Therefore, James just is responsible for communicating withthe fours multinational team managers with each other and participating in problem-solution decision-making. Transformation of TeamsJames global team as a highly diverse team is recommended to conduct transformationto be creator team because creator team can directly accept and build on their culturaldifferences and enhance their creativity through different cultural advantages.Additionally, James has to establish the process of developing team competenciesincluding knowledge, skills and attitudes. James also needs to dealwith the team conflict among multicultural teams especially Nick had prejudiced toIndian team in order to achieve improvement of effectiveness of team performance.International Management and GlobalizationJames also should investigate how to contribute positively in international managementand globalization including defining global leadership and managing diverse humanresource because globalization with many challenges and especially its negativeeffects.
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  • Fall '16
  • Prof.QuinnW.Cunningham
  • Management, Greg James

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