If you say you are going to do something, do it. Actions really do speak louder than words. People are not silly, they will observe your behaviour and they will soon see that you say one thing and do another. It is difficult to build trust when you can’t be believed. Lead by example.Own Your MistakesWhen you can openly tell your employees that you have made a mistake they will appreciate your honesty. Share the mistake you made, and how you will address it. This behaviour will go a long way in building trust and credibility. It will also teach them that we all make mistakes; it is a part of the human condition. Show GratitudeWe all like to be acknowledged for a job well done. Observe your staff members; catch them doing a great job and publicly acknowledge their good work. A little gratitude goes a long way in building trust in the leader and positive engagement in the workplace culture. 7. What is 360 degree feedback?