Chapter 11: Human Resource Management

Upward subordinate feedback 360 degree feedback why

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upward/ subordinate feedback 360-degree feedback Why good employees quit 35%-- unhappy with management 33%-- limited advancement 13%-- no recognition 13%-- inadequate salary/ benefits Types of pay systems Salary-- don't count hours, get paid the same depending on whether they leave early or work overtime Hourly wage/ day work Piecework system-- get paid for each piece of work you do Commission plans-- get % of a sale
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Bonus plans-- when you hit a certain target & you receive a bonus Profit sharing plans Gain-sharing plans Stock options-- opportunity to buy stock at a certain price Team-based-- could have bonuses when your team does well FRINGE BENEFITS on the JOB Fringe benefits-- sick leave, vacation pay, pension and health plans that provide additional compensation to employees beyond base wages In 1929, fringe benefits accounted for less than 2& of payroll cost. Today it's about 30% Healthcare has been the most significant increase Newer Work Schedules Flextime Home based/ telecommuting Job Sharing Protected classes Cannot discriminate against… Those who are disabled Due to age Race Color National origin Sex Hiring Rule of thumb Hire for ATTITUDE Train for SKILL
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