O yes o no 14 if you answer was no what should it

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o Yes o No 14.- If you answer was “No” What should it improve? 15.- Was the waiting time appropriate in the place? o Yes o No 16.- Did you make any review in any of the customer service we have? o Yes o No 16.- Do you come Back to the Place? o Yes o No Thank you for the spend time b) You are to review and analyse the feedback and insert this outcome in the space below. you will be discussing this information in the next meeting. The data Base over this survey was taken from a rage of 100 people between visitors and workers of the Bounce Fitness. The following analysis was realized for the managers of the place to warrantied the truly information on the information. LMAD_4.2_BSBMKG607 and BSBMKG603 Assessment Tool Version 2 Issued 04/11/18 Page 75 of 99
Assessment Tool Qualification BSB61315 Advanced Diploma of Marketing and Communication Cluster number and name: MCAD 4.2 Manage market research and the marketing process industry. Units of competency: BSBMKG607 Manage market research BSBMKG603 Manage the marketing process Student’s ID: Assessor’s name: Number of weeks Referred to the question number 5 in LMAD_4.2_BSBMKG607 and BSBMKG603 Assessment Tool Version 2 Issued 04/11/18 Page 76 of 99 5.00% 5.00% 30.00% 5.00% 35.00% 20.00% If your answer was “yes” How did you know about The New Coffee Shop? A work Mate A friend Trough Email From the information Board Annunced for any of the managers Trough an event I attended Yes N o 75 25 Do you think the Cost of the Products is acquired with their quality?
Assessment Tool Qualification BSB61315 Advanced Diploma of Marketing and Communication Cluster number and name: MCAD 4.2 Manage market research and the marketing process industry. Units of competency: BSBMKG607 Manage market research BSBMKG603 Manage the marketing process Student’s ID: Assessor’s name: Number of weeks the survey we can say that the marketing strategies trough mailing is working well, however the mayor of impacts come through word of mouth thanks of the managers and worker’s promotion in the Gym. the reason of that is because the mayor number of people to know about are trainers but or have visited the place in any time. To improve the communication in the place is important work on the mailing and social network strategies we should create in the future promotion of the coffee shop. Also we must increase the number of activities in the coffee shop making a constant monitored about what are the more massive and likely activities for the visitors, finally is essential improve the Wi-fi service on the place to make the customer feel complete inside of the shop. Most of the Costumer Think the quality of the product is very good however they think in some of the products the price is elevated it is a point to improve however the balance of the comments is positive.

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