Core elements of managed ips 87 managed ips comprises

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Core elements of Managed IPS 8.7 Managed IPS comprises three stages, with the features set out in the table below: (a) the first stage is provided on a once-off basis at the commencement of your service; (b) the second stage is provided on an ongoing basis during the term, once the first stage TELSTRA CORPORATION LIMITED (ABN 33 051 775 556) | Managed Security Services Section was last changed on 24 August 2017 | TELSTRA UNRESTRICTED PAGE 20 OF 36
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OUR CUSTOMER TERMS MANAGED SECURITY SERVICES SECTION is completed; and (c) the third stage is provided periodically during the term as we consider necessary. First stage Second stage Third stage If you already have an IPS device, assessing whether it’s accredited for us to provide the service. If you don’t have an accredited IPS device, buying or renting one from us. Once-off design and installation services. Setting up security intelligence monitoring and management interfaces. Provide ongoing Security Intelligence services. Providing health monitoring notifications. Providing break and fix maintenance and restoration. Performing back-up and restore of configurations. Providing signature updates for IPS. Providing end to end service levels for management and carriage if you also acquire an appropriate service assurance package (which will be subject to separate terms and conditions). Providing ongoing security intelligence monitoring and management services. Providing periodic third stage Security Intelligence services as required from time to time. Optional components of Managed IPS 8.8 As well as the core components of the Managed IPS service, you may ask us to develop customised IPS signatures. How do I access Managed IPS? 8.9 You can access your Managed IPS service via the Telstra Security Portal. The Telstra Security Portal lets you: (a) access the Security Intelligence features as set out in clause 5; (b) access IPS reports for your device; (c) submit and track policy change and service requests; and (d) update your asset information. 8.10 You can also use our telephone service desk to: (a) submit and track policy change and service requests; and (b) report network or IPS related service faults. TELSTRA CORPORATION LIMITED (ABN 33 051 775 556) | Managed Security Services Section was last changed on 24 August 2017 | TELSTRA UNRESTRICTED PAGE 21 OF 36
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OUR CUSTOMER TERMS MANAGED SECURITY SERVICES SECTION Limitations 8.11 We don’t promise that the Managed IPS service will protect against all attacks. 8.12 You have to: (a) give us 10 business days warning before you undertake vulnerability or penetration testing of your network; and (b) nominate a system administrator to manage your master account on your portal (your system administrator is responsible for activating, managing and supporting user accounts for the online portal and to what data your users may access). 9 OPTIONAL SERVICES 9.1 Some of the Managed Security Services include options that you can ask us to provide to you.
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