Which of the following statements is true regarding a

12. Which of the following statements is true regarding a work team?
A.
work teams are less responsive to changes in the internal and external environment of
the company.
B.
work teams are generally less flexible than traditional departments.
C.
work teams are rarely used in organizations today.
D.
work teams help democratize organizations.

E.
work teams involve members with random skill sets.
13. A team consists of employees from the same department who meet for a few hours
each week to discuss ways of improving the work environment but they do not have the
authority to unilaterally implement any of their suggestions. This is most likely a(n)
________ team.
14. Which of the following reward systems is likely to reinforce team effort and
commitment?
15. When teams are performing non-routine activities, ________ stimulate discussion,
promote critical assessment of problems and options, and can lead to better team
decisions.
16. Which one of the following must be avoided if one wants to create and maintain an
effective team?
A.
relationship conflicts
B.
congruent mental models
C.
specific goals
D.
task conflicts
E.
reflexivity
17. According to the team effectiveness model, which of the following is a
process variable that influences team effectiveness?

18. Alberto's team is developing a database for the water pollution data of three cities.
Before he begins on this intensive project, he wants to improve the efficacy of his team.
Which of the following actions can Alberto take to increase team efficacy before the
project starts ?
19. Bill wants to improve team effectiveness by carefully choosing the right mix of team
members in terms of skills, abilities, and personality. According to the Team
Effectiveness Model, what set of variables is Bill concentrating on?