All caregiver certifications must be active and up to

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All caregiver certifications must be active and up to date.
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Current Business Activities 23 Hiring Process Caregivers call the Right At Home office, goes through an interview, presents certifications, takes two in-house tests, reviews training videos and then is available to work Scheduler Makes sure that the weekly schedule is up to date, matches caregiver to customer based on needs, updates new information of caregivers and customers New Customer Staffing coordinator talks to customer about needs, CEO does a home visit, paperwork if filled out by customer, services provided
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Current Data Flow Diagram 24
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Current Entity Relationship Diagram 25
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Work Breakdown 26
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GANTT Chart 27
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PERT Chart 28
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New System 29
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Users and Stakeholders Analysis 30 Name Title Role in Project Interest in Project Influenc e on Project Support for Project James Baker Owner Very High Very High Very High Very supportive of the project. Provided requirement list and major end user. Crysta l Jones Staffing Coordinato r High Very High Mediu m Supportive of project and provided many new features. Will be major end user. Onesi a Pavich Marketer Low Mediu m Low Supports new system to increase overall productivity but will not be the end user. Caregivers None Low None Support the project, but only can use certain features of the new system.
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Systems Proposal 31 Proposal 1 - Keep the current system Avoid having to upgrade current hardware and software Would not require new training Problems remain the same Proposal 2 - Microsoft Access Database Sharing this type of database with multiple users would be challenging Functionality is limited Proposal 3 - SQL Server Database Require the purchase of a computer dedicated to storing and processing data Data stored locally, and it offers good security options
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New Entity Relationship Diagram 32
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Systems Business Activities 33 New Client Management Customer asked basic questions regarding the specific services they require (hands on, hands off, etc.) and
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