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no guidance, no continuity, nothing. My shift NCO couldn't train me because her kid was having issues at daycare, and the flight chief just told us tocreate a continuity binder with what we know. We asked her for guidance on that task, since the other airman and myself were fresh from techschool, to which we got the "do more with less" speech. It's so important to learn from an experience like that. I will never use that as an excuse to putmy troops in the same position. I think that circles back to quality leadership in operation management. They are often looked at as two separatetasks. Management is making sure the people are checking all the boxes, leadership is having them understand why and getting them to do it on theirown. Just like with "do more with less", I think that the separation of those two needs to go away. A leader can be a good manager, but a great managerwont always be a good leader. The team lacking in leadership is going to be the one that suffers, they'll just havea lott of good looking paper work topove it. JamesRandy RodriguezJun 2, 2020#Reply %"An operations manager can have varied roles in different organizations and may also sometimes perform multiple tasks, unrelated to operations. Thismanager is usually responsible for providing leadership and is in charge of making important policy and strategic decisions, as well as having theresponsibility for the development and implementation of the operational procedures and policies. The Operations manager is sometimes also requiredto assist the HR department in recruiting if necessary and helping to promote the organizational culture to boost motivation and performance.In addition to this, operations managers are required to oversee budgeting, reporting, planning, and auditing, and work with senior management andstakeholders to enforce policies and regulations which support the overall business objectives. They are also required to work with the board ofdirectors, if applicable, to develop the vision and mission, and create both short and long-term goals, identify problem areas and seek opportunities forthe company. Their direct crucial tasks include ensuring efficiency in the production process, and effective communication to manage their team, preventissues, and also to maintain employer-employee relationships built on collaboration and understanding. Furthermore, they are also responsible for theprocesses of designing, planning, controlling, improving performance, and developing operational strategies.The decision-making category for operations managers particularly includes three main categories of designing, managing, and improving the operationssystem. These include taking decisions related to the production of the goods and services, and the quality and quantity of the goods, inventorydecisions, and personnel management. (Wolniak, 2019)ReferencesWolniak, R. (2019). Operation Manager and its Role in the Enterprise.