What factors influence whether we get loafing or facilitation? What happens with larger groups?
Sub groups tend to form Productivity? Decreases as group gets bigger o Productivity in small groups: High Productivity Low 3-------------#of ppl------------------------- 20+ Smaller groups are more productive Optimal size 5-7?? Group cohesiveness ----How close, connected, mutually liked are group members o As cohesiveness increases: Comm/participation? high Comm/ parcicpatio n + Satisfaction + Productivity (Positive linear relationship) low high cohesiveness
Low o Comm/ participation? Increases o Satisfaction? Increases o Productivity? High to low (parabola) Group Leadership o Group leadership determines group outcome o What factors determine whether someone will be a good leader? Having the right traits (e.g. intelligence, attractiveness)? “thumbs down”… not a pattern that this is actually true “emerging” as a leader? “thumbs down” no difference bt emerging or being assigned Finding one of the best leadership “style”? “thumbs down”… different people might respond to different kinds of leaders o Situational approach: Leader’s effectiveness depends on: Ability to know the group’s needs/talents Ability to adapt style to fit those needs Ex: focus on task? Focus on relationships? –know when to stop working on task and work on relationship Technology & Group Comm o Forum, crowdsourcing o “ netiquette” (net etiquette) Brevity valued; sales & spam disfavored Acronyms & in-group shortcuts common IMHO, LMAO, POS, YMMV, NSFW, LOTR, OMWF March 7 Small Group Communication (cont.) When you put people in groups many things can happen o Social Loafing or social facilitation Affected by: o Group size o Group cohesiveness o Group leadership o Technology and group communication continued.. “netiquette”- brevity valued; sales & spam disfavored, acronyms & in-group shortcuts common Sense of anonymity People don’t know who you are Sense of community Sense of connection, you find a community of people and feel a sense of belonging unlike maybe being rejected in real life
Exchange of information and support o But also “flaming”- personal attacks & “trolling” – you post something you know the group will hate Each group has its own unique norms Some unique group roles emerge o “elders” contribute most Organizational Communication Org comm involves: o People organized into a formal hierarchy o Pursuing multiple goals UCSB: institution but also has goal to research However, sometimes this can conflict or overlap o You get things accomplished within complex communication networks Organizational Culture o Shared beliefs, values of the org; norms for working, interacting Some are widespread org norms Examples: industry-wide jargon/ office speak / lawyer speak Workplace traditions (“casual Fridays”) Some norms are specific to one organization Ex: Disney “look” o
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- Fall '07