A balance scorecard also improve performance reporting and alignment of

A balance scorecard also improve performance

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internally and externally. A balance scorecard also improve performance reporting and alignment of projects and initiatives. Financial Perspective Increase sales & revenues Increase financial profitability Increase shareholder value Learning and growth perspective Employee excellence Employee attitude Job satisfaction Customer perspective Customer satisfaction Market share Internal business perspective Operational efficiency Workplace safety Apple’s tendering Core competency
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APPLE INC.’S GOALS AND BALANCED SCORECARD 4 Lead and lag measures are two types of indicators used in performance assessment in a company. A lead measure is predictive indicator. For instance, the percentage of employees wearing protective masks in the server room is a leading safety indicator. A lag measure is an output indicator[ CITATION Akt19 \l 1033 ]. For instance, the number of accidents in an organization is a lagging safety indicator.
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APPLE INC.’S GOALS AND BALANCED SCORECARD 5 References Aktas, U. (2019). Applications of balanced scorecard in different business contexts. Retrieved from . Retrieved from Evans, J. (2020, January 02). A glimpse at Apple’s 2020 vision . Retrieved from Computerworld: Zizlavsky, O. (2014). The balanced scorecard: Innovative performance measurement and management control system. Journal of technology management & innovation , 210-222.
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