Customers or are consistently successful at sales

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customers or are consistently successful at sales, they are usually promoted to management. While the thought process is that the new manager will be able to supervise, manage, and teach others their successful techniques, the reality is most are not prepared to manage people, and the original idea of emulation falls by the wayside. Making Employees Number One What would happen if those who provide customer service were treated like outstanding customers themselves? In other words, if employees were the most important customer in the organization, would the result stand in contrast to the example above? What if employees were treated like stakeholders or consultants, or were even provided opportunities to have input into decisions that affected the entire organization? The result would be ecstatic workers who delight in pleasing customers, thereby transferring this euphoria to ecstatic customers. Does this sound simplistic or surreal? It is reality; this principle is at work in many organizations. As you study about job satisfaction, look for this principle. You will find that when employees are psyched and stoked about going to work, outstanding production and profits soon follow.
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