Facial Expressions Facial expressions are responsible for a huge proportion of

Facial expressions facial expressions are responsible

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Facial Expressions Facial expressions are responsible for a huge proportion of nonverbal communication. The saying : “A picture is worth a thousand words” well describes the meaning of facial expressions. Facial appearance - including wrinkles, muscle tone, skin coloration, and eye color- offers enduring cues that reveal information about age, sex, race, ethnic origin, and status. We have eighty muscles in our face that can create more than seven thousand facial expressions. Some facial expressions are readily visible, while others are fleeting. Both types can positively or negatively reinforce the spoken word and convey cues concerning emotions and attitude. The face is the most expressive area for nonverbal communications. We spend a great amount of time looking at it during a discussion. 6
When people encounter people or things that they like, the rate of blinking increases and pupils dilate. Looking at another person can indicate a range of emotions, including hostility, interest, and attraction. The Gaze Gazing is learned so early, so deeply, that even when people have lived elsewhere for many years, their gaze patterns will usually be those of their birth culture. There are numerous messages that can be sent with the eyes, but the stare is the most important technique a person has. In our culture one does not stare at another person—one stares at things. Therefore, a stare can have a devastating effect because it reduces a person to nonhuman status. A hard stare indicates anger, aggression, or defensiveness. When a listener looks down at the floor while being accused of something during a negotiaion, it is often taken as an admission of guilt. We also tend to look away when asking an embarrassing question or one that makes us feel uncomfortable. Eye Rolling Rotating the eyes upward may have the following meanings: It may indicate condescension, contempt, boredom, or exasperation. Rolling eyes up with head slightly risen up, as if pointing upwards, may be the reference to people in higher hierarchy. Rolling one's eyes can express exasperation or condescension. Negotiation Implications Persuasive communicators exhibit more animated facial expressions, more gestures to emphasize their points, and nod their heads more. Similarly, a smile can be useful tool in reinforcing desired behaviors during a negotiation. The most dominant and reliable features of the face, the eyes, provide a constant channel of communication. They can be shifty and evasive; convey hate, fear, and guilt; or express confidence, love, and support. When the eye say one thing, and the tongue another, we usually rely on eye. Eyes also can accurately indicate a positive or a negative relationship. People tend to look longer and more often at those, whom they trust, respect and care about than at those whom they doubt or dislike.

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