See Resource smoothing three stage projection of 68 types of 42 Resource

See resource smoothing three stage projection of 68

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See   Resource smoothing three stage projection of 68 types of 42 Resource smoothing 98 Return on investment (ROI) 63 , 64 , E-3 Review process 120 Risk . See   External risks change attitude toward 164 , 165 employee acceptance 168 employee attitude toward change 165 identifying 167 loss of top management support 165 mitigating 175 response to 175 sources of 164 transferring 176 Risk analysis 70 expert opinion 175 methods of 172 problems with 176 purposes of 70 Risk assessment 167
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I-8 Fundamentals of Project Management Risk avoidance 163 Risk breakdown structure 167 Risk management 164 , E-5 purposes of 164 Road map . See   Project plan: as road map ; See also   Strategic plan: as road map ROI . See   Return on investment (ROI) S Sample size 224 determining 225 formula 225 , 226 Scenario planning 65 , 170 as warning system 171 Scheduling 71 . See also   Time management Scope 40 Scope creep 6 Scope statement 38 , 40 customer approval of 42 defining 39 , 43 effect on project success 40 goals of 40 Security 59 , 74 , 165 , 166 , 194 , 201 SEI . See   Software Engineering Institute (SEI) Self-appraisal 264 Sense of common purpose 148 Sense of trust 146 Seven habits framework 13 , 110 Seven run rule 223 Sharing 118 . See also   Knowledge sharing ; See also   Risk: transferring Short-term planning 30 SimProject 72 Simulation 72 , 73 , 153 , 154 Monte Carlo 72 , 73 Simulink 72 Six Sigma 73 , 189 Skype 74 Slack time 90 activities with zero 90 calculating 90 , 92 sufficiency of 176 Software 71 Software Engineering Institute (SEI) 217 Solver 72 Sponsors 68 , 70 spreadsheets 72 Spreadsheets 72 Stakeholder analysis 11 , 12 , C-5 Stakeholder map 11 Stakeholders 7 , 10 communication with 7 power of 12 Standard deviation 97 formula 93 use in quality assurance 224 Standardization benefits of 216 Standard normal distribution 97 , 225 table F-1–F-2 Standards 238 . See also   Quality control Statistical quality control 224 Strategic issues 25 , 132 Strategic plan 25 as road map 25 characteristics of 26 projects as implementations of 27 Strategic planning 25 , 32 Stress management 116 Structured walkthrough 51 , 236 , 237 purpose of 51 value of 51 Success . See   Project evaluation factors . See   Critical success factor (CSF) measures of 132 SWOT analysis 171 Sydney Opera House case 234 Synergy 146 , 147 System reliability 225 T Tactical issues 132 Taguchi, Genichi 215 Talent pool 6 , 151 outsource offshoring and 192 Tangible benefits 59 Tangible costs 58 Tangible transaction cost 194 Task pool 151 Task-skill match 151
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I-9 Index Team development 151 process 152 Teams appointment of members 152 assessing talent pool 151 characteristics of effective 147 competency of 149 effectiveness of 144 , 145 , 147 expert members 152 , 153 forming 150 , 151 highly motivated members 153 interviewing prospective members 113 , 154 performance evaluation 213 , 263 relationship management 200 release of members 262 Team work 147 attitude toward 147 , 148 , 149 Teamwork attitude 149 Technical competencies 128 Technology transfer 153 , 197 Termination of management support 68 of vendor contracts 10 , 263 Testing 224 ThinkTank 74 Time management 82 , 84 Top management support 7 Training program 10 , 41 , 42 , 116 , 117 , 119 Transaction cost economics 194 Transformational change 32 Triple constraints 5 , 16 , 58 , 152 Trust 13 , 112 .
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