A briefly explain the following policies records

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a. Briefly explain the following policies: Records Management Information BSBINM501 BSBLdr502 Marking Guide V 14April2018
Assessment tool Qualification BSB51915 Diploma of leadership and management Cluster number and name: LMD 2.1 Manage effective workplace relationships and information management or knowledge system. Units of competency: BSBINM501 Manage an information or knowledge management system BSBLDR502 Lead and manage effective workplace relations Student’s ID and full legal name: 42342 Haileen Zainab Baez Herrera Assessor’s name: Marcel management Customer service Commercial confidentiality b. Systems, policies and procedures can support the development of effective work relationships. A system that will support your workplace is performance indicators. Explain what performance indicators are and how they are use and how they support the development of effective work relationships Networking is used by organisations to develop contacts within industry. Face to face networking involves gatherings of people or organised meetings, but it is not the only option. Other methods can be used to network for example, business networking websites, phone or email. By making connections, and building mutually beneficial relationships with people, you can promote not only your organisation but yourself. Networking is often used as part of a marketing strategy to gain access to an ever increasing pool of clients or knowledge. It is important to think about how you can help to maintain the relationships you build after the introduction stage and exchange of business cards. It is no good to simply create a list of contacts that you do not engage with. You need to try and sustain the relationship if you want to be remembered; this takes time, tact and tenacity. Ideas include: > Give praise if they achieve something – send a congratulations > Recognise other dates e.g. birthday, anniversary etc. > Invite to lunches or events > Remember their names > Get up-to-date with trends in your industry and use as a topic of conversation > Connect other people BSBINM501 BSBLdr502 Marking Guide V 14April2018
Assessment tool Qualification BSB51915 Diploma of leadership and management Cluster number and name: LMD 2.1 Manage effective workplace relationships and information management or knowledge system. Units of competency: BSBINM501 Manage an information or knowledge management system BSBLDR502 Lead and manage effective workplace relations Student’s ID and full legal name: 42342 Haileen Zainab Baez Herrera Assessor’s name: Marcel > Start a newsletter > Offer to help at networking events. 1.3. What are some of the benefits of the information or knowledge management systems in your organisation or an organisation you are familiar with? What are some of the potential drawbacks that can be associated with it? 1.4. What are some critical points to consider while assessing the effectiveness of a knowledge or information management systems? Using the areas of economy, accessibility, safety and environment, identify some measures you as a manager could apply to an organisation’s knowledge management system.

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