WEEK 5 Date Job description Content Note/Remark Mon, March 21 st , 2016 Checked the vacancy room to welcome new guests. Because guests had booked two twin rooms (202,203) yesterday and they were going to come in this morning. The interns have to recheck the status of those rooms before the guests come. When I visit those rooms, they had been ready to use. Those rooms were clean and tidy. They were fitted with all modern conveniences. ( Air conditioner, bed, cable TV, mirror, mini bar, slippers, wardrobe, bathroom...) With our careful preparation, guests will feel comfortable when they stay here. Tues, March 22 nd , 2016 Prepared for a party. A family booked a party to celebrate the parents’ silver wedding. The manager required the interns to set a dinner table and decorate flowers, balloons and candles. In addition, the Chef - Mr Vu served special menu. We served appetizers, main courses, desserts, one by one. It was really a warm party. All members were very happy and close . I believe they always live in harmony with each other in daily life. At the end of the party, the parents thank us so much because they actually had an awesome time together. Wed, March 23 rd , 2016 Worked as a receptionist. Mr Hien divided the interns into two groups. Each group Because the Hotel did not have any event or reservation, my group did
works in turn as receptionists in one day and another group have a day off. Started with group A (Thanh and Van) then group B (An and Quynh) work tomorrow. not have many things to do today. I just had to sit at the front desk, answer the phone and stuff like that. The only special thing is that I was allowed to wear receptionist’s uniform. The feeling was indescribable and different. I think I was really a receptionist. Thurs, March 24 th , 2016 Had a day off Group A had done the task so this group was off to work. It is group B’s turn today. My internship period has only three weeks left so I do not have much time to do the report. My supervisor said that the outline will help me to do my report easily. The first step I should do is to create an outline. Because I had had some instructions, I knew how to do the outline. I completed the main contents of my outline. Fri, March 25 th , 2016 Helped the Chef clean up the restaurant. The interns cleaned up the restaurant when all guests had left. We had to clear dinner tables, wash dishes, clean the floor and lay the new tablecloths. This task is the same as our housework at home. We finished it easily and fast without any mistakes. The Chef and Mr Hien praised and encouraged us. We were so happy. WEEK 6 Date Job description Content Note/Remark Mon, March 28 th , 2016 Came to the Hotel and took the job as usual. Helped manager translate a fax from the Thai travel agent. The Thai travel agent sent a fax in English to register four rooms for Thai visitors who are going to come next week. The fax is not too difficult to translate because it does not have any terminology or
confusing words/ structures.
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- Fall '19