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readily partner with each other to improve outcomes for both industries.An incline in service demand for residential cleaning services from high- and dual-income households and the ageing of the population has also ensured a steady growth in the industry. Many in-home aged-care programs now offer cleaning services, particularly for disabled people. Within healthcare settings cleaning understandably plays a vital role in infection control. Globally, the World Federation of Building Service Contractors, the international body representing the contract cleaning industry, is currently engaged in a world study entitled 'Cleaning for Health'. Outside the healthcare sector, the focus for green cleaning, caring for the health of buildings and the environment has gained paramount importance with reduced use of chemicals, innovative developments in machinery and cleaning techniques, and microfiber. Aside from healthcare, quality cleaning methods can substantially reduce repair and replacement costs in the maintenance of buildings.Concentration on labour management and provided proper training to staff can increase number of customers and company's reputation in the market.It is clear that customers in the cleaning industry have become much more sensitive to pricing and service delivery and the fact that the customers now have a wide range of choices of service providers, it has become imperative for service providers to have great prices and excellent service delivery to the customers. Only by adhering to the customers need will companies in this industry be profitable and retain the clients they worked so hard to obtain.Technology also plays a big part in this industry because they are constantly developing new and better cleaning equipment which will play a big part in efficient and fast cleaning of customers homes and workplaces.When you have completed your report, send it to your team (your assessor) via email. 2.Manage recordsCreate an appropriate folder within the folders you have already set up for allassessment tasks and provide a screenshot to your assessor.