Progressive and development oriented managers adopt a

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Progressive and development oriented managers adopt a positive approach to discipline rather than negative approach. In the positive approach, attempts are made to educate the workers the values of discipline. The workers should be taught self-discipline. Disciplinary action should be taken only in exceptional circumstances where no other alternative is left. Disciplinary action should always incorporate consideration of just cause and due process. Some of the symptoms of general indiscipline can be Absenteeism Abusing customers
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168 Abusive language toward supervisor Assault and fighting among employees Causing unsafe working conditions Damage to or loss of machinery or materials Dishonesty Disloyalty to employer (includes competing with employer, conflict of interest) Falsifying company records (including time records, production records) Incompetence (including low productivity) Leaving place of work (including quitting early) Misconduct during a strike Negligence Participation in a prohibited strike Refusal to accept a job assignment Refusal to work overtime Sleeping on the job Slowdown Theft Threat to or assault of management representative 18.3.3 Causes of Indiscipline Various socio-economic and cultural factors play a role in creating indiscipline in an organization. We wonder if you realise the fact that often indiscipline may arise because of poor management on your part. Insensitive and thoughtless words and deeds from a manager are potent reasons for subordinates to resort to acts of indiscipline. Defective communication by the superiors and ineffective leadership. The reasons could range anything from poor wages to, poor management and the communication gaps between the union and management. The common causes of indiscipline are as follows, 1. Unfair Management Practices: Management sometimes indulges in unfair practices like: Wage discrimination Non-compliance with promotional policies and transfer policies Discrimination in allotment of work Defective handling of grievances Payment of low wages Delay in payment of wages Creating low quality work life etc. These unfair management practices gradually result in indiscipline.
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169 2. Absence of Effective Leadership: Absence of effective leadership results in poor management in the areas of direction, guidance, instructions etc. This in turn, results in indiscipline. 3. Communication Barriers: Communication barriers and absence of humane approach on the part of superiors result in frustration and indiscipline among the workers. The management should clearly formulate the policies regarding discipline. These policies should be communicated and the policies should be consistently followed in the organizations. The management should also be empathetic towards the employees.
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