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2 what will you do to keep your roasted coffee beans

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2. What will you do to keep your roasted coffee beans fresh
and not to stale quickly?3. How can you build Rapport with your guest?
Safety Questions4. Why is it important to wear your complete personal
protective equipment when doing actuals?5. Why do you need to wash your hands first before when
doing actuals?6. Why is it important to sanitize your equipment before using
it?Contingency Questions7. What will you do if your classmate had a minor burn from
hot water or Steam wand?8. What will you do if the espresso machine malfunctionsduring operation?
9. What will you do if you accidentally broke the French Press
while brewing coffee?Job Role/ Environment Questions10. Why is it important to clean the workstations after using?
11. Why is it important to use the prescribed cleaning
chemical when back flushing the espresso machine?12. Why is it important to measure or follow the standardrecipe in making different types of coffee in a café?
13. What is OHS? Explain briefly.
14. Why is it important to follow proper waste management?
MODEL ANSWER1.For you to avoid mistake. So, it is very important to always repeat theorders of the guest.2.Storing in an opaque, airtight container,resealable, foil bags cannot blockout high temperatures. A cool, dark cupboard or storeroom is often thebest option.3.Answers might include the following.a.Ask people their names. This is basic but building rapport withguests starts from the ground up.b.Be honest.c.Make recommendations.d.Be accommodating.e.Remember trust is key to building rapport with customers.f.Be empathetic.g.Be a good listener.h.Learn to say sorry.4. Personal protective equipment, or PPE, protects the user against anyphysical harm or hazards that the workplace environment may present.5.Hand washing before and after dealing with any foods is vital inpreventing contamination of food.6.To kill those bacteria that are present. It is important that the clean,sanitized equipment and surfaces drain dry and are stored dry to preventbacteria growth.7.Answers might include the following.BARISTA NC IIPrepare andServe CoffeeBeveragesDate Developed:September 2021Document No.00Issued by:D’epresso Café andTraining CenterDeveloped by:Joseph C. CabotajeRevision # 00
a.Cool down the burn. After holding the burn under cool, runningwater, applycool, wet compressesuntil the pain subsides.

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Joseph C Cabotaje

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