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Comparison of one brand with another (being better than another brand)oChallenger brandsInnovation Positioning: a marketing strategy that stresses newness (based on a commitment to r&d) as a means of differentiating a company of a brand from competingcompanies and brandsPrice (value) positioning: a marketing strategy based on the premise that consumers search for the best possible value given their economic circumstancesoLow-price positioning: WalmartoHigh-price positioning: Harry RosenLifestyle (image) positioning: a marketing strategy based on intangible characteristics associated with a lifestyle instead of tangible characteristics oInvolves emotional appeal techniques (love, fear, adventure, sex, humour) to influence a targetRepositioning: changing the place a product occupies in the customer’s mind, relative to competing productsSlogans: summarize what a brand stands forPackaging and Brand BuildingPackaging is a key role in introductory marketing communicationsoDifferentiates from competition Brands can own a colour oEx coke owns red in the soft drink market – signifies poweroDark colours project richness and common in the coffee aisleGood package serves 4 functionsoProtects the product, markets the product, offers convenience to consumers, is environmentally friendlyBranding by DesignBrand Design: a concept that attempts to include an experience in the design of a product oEx: the design may trigger an emotional responseChapter 4: Advertising Planning: CreativeCommunications EssentialsCommunication: the transmission, receipt, and processing of info between a sender and a receiverEncoding: the transformation of a message into a meaningful format, such as an advertisement, a mailing piece, or an article in a newspaperoDeveloping the message
Transmission: the sending of a message through a medium such as television, radio, newspapers, magazines, outdoor advertising, internet, etcDelivery complications: aka noise (any form of disruption in the transmission of a message that could distort the impact of the message)oThe message was not in line with customer attitudesoThe message did not reach the intended target with the desired frequencyoThe message delivered by the competition was more convincingoThe competition spent more on advertising and had high share of mindoNew competitors entered the market and invested heavily in advertisingObjective is to break through the noiseTheories of communicationoACCA (a part of the theory called DAGMAR – Defining Advertising Goals for Measured Advertising Response) *measurable Awareness: the customer learns something for the first time (ex: brand name and primary benefit)Measured by aided and unaided recall testsComprehension: consumer is expressing interest – message is relevantMeasured using attitude scales (like or dislike)Conviction: consumer expresses stronger feelings toward the brand basedon the perceived benefits it offers – becomes the preferred brand