communicate effectively with relevant stakeholders to explain the plan and supporting information,
seek approvals, negotiate variations and engage work teams
•
develop and implement strategies to achieve the operational plan within the organisation’s policies,
practices and procedures including:
•
recruiting, inducting and developing personnel
•
acquiring physical resources and services
•
protecting intellectual property
•
making variations to the plan
•
monitoring and documenting performance.
Knowledge Evidence
To complete the unit requirements safely and effectively, the individual must:
•
describe models and methods for operational plans
•
explain the role of an operational plan in achieving the organisation’s objectives
•
explain budgeting processes
•
list alternative approaches to developing key performance indicators to meet business objectives
•
outline the legislative and regulatory context relevant to the operational plan of the organisation
•
outline the organisation’s policies, practices and procedures that directly relate to the operational
plan.
ASSESSMENT TASK 1 - KNOWLEDGE QUESTIONS
Instructions to students
You are to answer all questions.
Read each question carefully. Ensure you have provided all required information.
Q1. Describe models and methods for operational plans
Q2. Explain the role of an operational plan in achieving the organisation’s objectives
Cambridge College International
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