F11-089 - Nguyen Anh Tuan.v.1.1.docx

Anz goals and objective to become a large financial

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ANZ Goals and Objective To become a large financial corporation ( Vietibank, 2018) To become a sustainable business and build a world where people can be developed ( Annual report ANZ, 2017) Size Operations with 1 head office, 155 branches, more than 1000 transaction offices, and especially 2 foreign branches in Germany, 1 Representative Office in Myanmar, 1 Subsidiary in Laos so it needs the large number of employers with over 23,000 employers (Vietinbank, 2018) ANZ Vietnam grew its original team of 28 employees to 550 now that work in 8 location in HaNoi and Ho Chi Minh ( Annual report ANZ, 2017) Legal structure Public corporation company Private limited company Asset Total asset in 2017 that achieved VND 1,100 trillion. Profit before tax is VND 9.206 Total asset in 2017 is VND 26,023 million and it have value lower than that of period
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trillion and total capital is VND 1.011.314 trillion in 2017 ( Annual report,2017) in 2016 The profit after tax is VND 1,063 million ( Financial report ANZ,2017) Product offer ANZ has 100% foreign invested and capital bank. Thus, it develops the global currency services. Sustainability approach Carrying and understand the demand of customer Vietinbank create the facilitates the access to the ideas and demand of customer ( Vietinbank,2018) Using 3E project and Money Minded program to approach and develop the social education ( Annual report ANZ, 2018) 2.2 Explain their stakeholders approach using stakeholder mapping highlighting their similarities and differences. o The similar between Vietinbank and ANZ Groups of stakeholders Interest Actions to satisfy their interest Power( High-Low) Shareholders - Stable the dividend in long run - Pay dividends on time - That they are owners of the
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- The effective of the business operations - Sharing profit - Policies and strategic - The relationships with customers - Consider carefully investment - Development the branch and going concern - The good method to solve and limit the bad debts bank - High power because they highly influence the business of the bank Customers - The quality and prices of goods and services. - Services care customers - The development and improvement the quality of products and services for customers with the reasonable prices - Development the new services and - Based on the financial capacity of customers: Major customer high power and Minor customer may be low power
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products - Development the relationship between the bank and customers Suppliers - The number of products and services that they provide for the bank and how many the prices they received. - Pay money for goods and services on time - The development and maintain the activities of the bank - Provides a lot of products and services with highly quality and reasonable prices which high power and high interest such as the State Bank of Viet Nam. - Low power with the suppliers provides services and goods that
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cannot guarantee the quality Managers - The human resources - The individual performance of employers - Paid highly salary - Preferential regime good - The high power because it affect the Employers - The wage that they received when they work in the organization - Work environment - Training - Have the reasonable reward and punishment - Creation the relationship between
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