Therefore you import the catalog information into a Siebel application so that

Therefore you import the catalog information into a

This preview shows page 47 - 49 out of 54 pages.

Therefore, you import the catalog information into a Siebel application so that Siebel Remote can handle the mobile replication. Siebel Enterprise Integration Manager (EIM) imports this information. Table 4 describes the requirements to provide access to a company catalog through replication. Access Customer History Information Without Replication In this scenario, a company is in the financial industry. Because a financial service institution is typically cautious when handling customer data, the company must provide access to data while replicating as few times as possible, if at all. However, the customer service agent must access the transaction history for your customer in order to provide the best service. This information is typically stored in Customer Information Files (CIF) on a mainframe computer. The Siebel Virtual Business Component (VBC) can handle this business requirement. A VBC abstracts external data and presents it to a Siebel application as part of the Siebel data model. Siebel business logic and user interface components process a VBC in the same way that they process a standard business component. Table 3. Integration Requirements to Export Customer Data to an External System Business Requirement Technological Requirement Siebel Solution To access the Siebel Database Use a business service to query the integration object. EAI Siebel Adapter To convert an internal Siebel message format into XML Use Siebel conversion technology to convert the message to XML . EAI XML Converter To place the converted XML document in the destination queue Use technology that is compatible with IBM MQSeries. EAI MQSeries Server Transport Table 4. Integration Requirements to Access a Company Catalog through Replication Business Requirement Technological Requirement Siebel Solution To import the product catalog for the company Use high volume batch replication. Siebel Enterprise Integration Manager (EIM)
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Overview: Siebel Enterprise Application Integration Version 8.1 Scenarios for Using Siebel EAI 48 Table 5 describes the requirements to integrate customer transaction history information into a Siebel application. Access to Java Data In this scenario, a customer service Web application is written with JavaServer Pages (JSP) . To pass this data into a Siebel application so that the account record is updated, you invoke Siebel Java Data Beans in the Siebel Object Interface. This way, a customer service representative can use the information from the Web application JSP while serving the customer. Table 6 describes the requirements to access Java data. Scenarios for Data that Crosses a Boundary A business process might be required to cross functional, departmental, or enterprise boundaries. Because different organizations might use different applications, you require a way to make sure an application can hand off the execution of a business process to another application.
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  • Summer '16
  • Oracle
  • Enterprise application integration, Siebel, Siebel EAI, Siebel’s Sample Database

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