cost half the price of what the recruitment companies charge. But the main reason why Techloop started is because we wanted to change the tech recruitment industry. That’s why we came up with Techloop, an innovative way of doing tech recruitment - both for the applicants and for the companies using our services. Prasanna: How does the Information System support your business strategy? Interviewee:We have designed our own systems to support all side of our businesses. That means that the platform where the candidates and companies log in are made by ourselves, the admin tool - where we all work - and the report system are all handmade. The IS is therefore made to completely support everything that we do, and as soon as we change our strategies / way of working, we can add new features or change our own systems. Prasanna: What do you think are the main challenges your company face as a international company? (Like cultural differences, local restrictions, local markets, communication?) a. How is information systems used in your company to face/meet those challenges? Interviewee:I think we handle most of our challenges quite good, but one thing that always can improve is the internal communication. We are located in 5 countries (all in the same time-zone thankfully) which means that all of our communication goes through Slack. Which is a great tool for fast communication, but some things unfortunately gets lost in all the messages. And we do see some differences in the markets, every country has its own challenges that are not always
shared. That means you sometimes have to “fight” for the things that are most important in your country, since it’s not always seen as important for the other counties. The system is the same in all of our countries, no national versions exist. That means that some things that are valued in Sweden to be developed might not be valued as high in the other countries. So sometimes we have to “let things pass” if we can’t persuade theIT-department. All development departments has to make priorities, they can’t do everything. It’s not always that we can rely on IT to fix our cultural differences, sometimes you need to look beyond IT. Prasanna: Since you expand by acquisition, how do you deal with already existing systems in those divisions? (To integrate?) Interviewee:We don’t expand by acquisition, so I’m not able to answer this question. We have never bought another company and therefore we haven’t had to integrate any outside systems into our own workflow. Prasanna: How was your information system developed? (Central in the HQ, purchased package, different local systems, outsourced, developed with vendor?) Interviewee:Our IT-systems are from the beginning developed in-house by our own developers or by consultants working with our own developers. The IT-department is located in HQ, so no other IT exists in the company. Today however we have outsourced the majority to another company, working really close with our existing developers. This to improve speed and to be more flexible should something happen. Prasanna: Do you foresee any major changes in your Information Systems with respect to current technology trends? (Cloud, virtualization, modernization?) Interviewee:No, we do not. Our product and systems are still very young and modern, and is
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