So they provide the world class facility and taste my

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from India .So they provide the world class facility and taste my importing its mainingredient from Spain and Australia but other ingredients from local vendors. Pizza and logistics?It is wrong to conclude that running a pizza chain is easy by looking its front-endoperations. Compared to the complexities involved in managing a supply chain, thepromise of pizza delivery within 30 minutes or offering it free is a child's play for pizzachains. "Supply chain management is the factor that differentiates the winnersand the losers in this business,For example, the Pepperoni and Jalapeno needs of Domino's Pizza are flown in fromAustralia and Spain respectively. Within India, the chain sources other vegetables,including onions, potatoes, tomatoes, etc., from different markets at their prevailingprices. Even cartons are centrally purchased to avail of the benefit of scale.On the other hand, Pizza Corner imports all its potato requirements from Canada. Theother major imports for Pizza Corner are cheese and olive oil. Lately, the company hasstarted sourcing cheese from a Bangalore-based company. According to Mr. Antoine Bakhache, chief executive, Pizza Corner, imported potatoesland at ports in Mumbai or the Delhi airport. The consignment is then transported toother parts of the country. 7
Operation Management Submitted to: Prof Vijay AgarwalFor the Pizza Hut chain, cheese is imported from New Zealand, while chicken andbread are sourced locally. Besides ambience and pricing, one of the important attributes of a food service chain ismaintaining a uniform taste across all its the outlets. Hence, chains like Domino's Pizzaand Pizza Corner have set up commissaries in different cities. While the former has fivecommissaries, the latter operates four. The inputs sourced from various places are supplied to the commissaries inreefers/refrigerated trucks for process and production of base material. The pizza doughand other items prepared in commissaries are then sent to the retail outlets again inreefers."Based on the distance between the retail outlets and the commissaries, thetemperature inside the trucks is fixed so as to set the dough to a required level when itreaches the outlets. According to him, retail outlets have to exhaust the processed dough within three daysof delivery. However, due to some reason if they fail to do so, the entire quantity isdiscarded. The existing commissaries and the reefers will be put to optimum use asDomino's India is now opening counters in Indian Oil Corporation's petrol bunks. Thecompany will not incur any additional transportation costs so long as the counters arealong the highway or the truck's route. Agreeing that there is spare capacity in the reefers that could be used to carry similaritems for other food chains.

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