When you respect yourself you can stand up for your

Info icon This preview shows pages 278–281. Sign up to view the full content.

View Full Document Right Arrow Icon
When you respect yourself, you can stand up for your beliefs. When you respect others, you can listen to them with an open mind, con- sider their thoughts and feelings, and honor their values. The views and ideals of others may be different from your own. Even though you may not agree, you can demonstrate respect and tolerance. When you are tolerant of different viewpoints or ideas, fewer conflicts arise. Therefore, tolerance is crucial to preventing conflict and promoting peace. 265 Lesson 3 Resolving Conflict HS_HEALTH_U04_C10_L3 12/6/03 9:20 AM Page 265
Image of page 278

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
266 Chapter 10 Skills for Healthy Relationships Negotiating During Conflict Resolution Even if people demonstrate respect and toler- ance, they may find it difficult to resolve their conflict. It is then necessary to try the use of communication and often compromise to settle a disagreement . The negotiation process involves talking, listening, considering the other person’s point of view, compromising if neces- sary, and devising a plan for working jointly to resolve the conflict. PREPARING FOR NEGOTIATION To prepare yourself for a successful negotiation process, keep the following points in mind: Make sure the issue is important to you. Check your facts. Make sure the disagreement is not based on incorrect information. Remind yourself that your goal is to find a solution, not to fight or prove who is “in control.” Rehearse what you will say, even if you have to script it out in advance. STEPS TO TAKE WHEN NEGOTIATING You can become a better negotiator through practice. Follow these steps to negotiate effectively. Select a time and place suited to working out problems. Arrange to meet when you are calm, not impatient or rushed. Choose a quiet meeting place. Work together toward a solution. Do not approach the other person as an enemy. Instead, work together to reach a solution. Keep an open mind. Remember that there are two sides to every story. Listen carefully to what the other person has to say. Be flexible. Be willing to meet the other person halfway. Take responsibility for your role in the conflict. Apologize if you know that you have hurt the other person. Give the other person an “out.” If the other person seems embarrassed or uncomfortable, suggest continuing the conversation at a later time. negotiation Successful negotiation requires the two parties involved to work together to find a satisfactory solution. How did you use negotiation to resolve a recent conflict?
Image of page 279
The Mediation Process ven with negotiation, it’s not always possible for two parties in E conflict to reach an agreement. When this happens, it may be time for a process in which specially trained people help others resolve their conflicts peacefully. Mediation sessions take place in a neutral location. During the mediation process, the mediator maintains strict This involves respecting the privacy of both parties and keeping details secret . The process has well-defined ground rules that are set by the mediator and explained to both sides. The mediator
Image of page 280

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
Image of page 281
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern