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15. The Myers-Briggs Type Indicator is considered a(n) ______ test. (9-2)performancepersonalityreliabilityabilitycharacter16. The risk of "wrongful termination" lawsuits is reduced with careful _________________. (9-6)17. If a grievance procedure is not sufficient to solve a labor-management dispute, a binding decision may be soughtfrom __________. (9-8)
18. In giving performance feedback to employees, a manager should __________. (9-5)19. Compared to internal recruiting which of the following is true of external recruiting? (9-3)It encourages greater employee loyalty.It creates the need for multiple recruitments.The process is cheaper.The process is more expensive and takes longer.The pool of talent is more limited.20. In managing employees under an incentive pay plan, a manager should __________. (9-6)21. Executives often negotiate generous severance packages that they receive if the company is taken over by another. These are known as __________. (9-3)22. When Jason became one of three final candidates for a managerial position with a large pharmaceutical company, the director of the department scheduled a special meeting with him. There, the two talked about the stressful deadlines and heavy travel required of the position, as well as the compensation and benefits. Jason appreciated that the director took time to conduct a(n) __________. (9-2)23. Allie has a degenerative eye disease that is causing her to gradually lose her eyesight. When Allie asked her employer to purchase a low-vision computer for her use at work, she was instead let go. This violates provisions of the __________. (9-7)Family and Medical Leave ActAmericans with Disabilities Act (ADA)Privacy ActOccupational Safety and Health Act (OSHA)Patient Protection and Affordable Care Act