The hostel staff advised that her room would likely

  • No School
  • AA 1
  • 25

This preview shows page 19 - 21 out of 25 pages.

sense of safety as possible. The hostel staff advised that her room would likely to be the best place. A social worker and psychiatrist from the Crisis Team attended and completed a mental health assessment the following day. As part of the assessment the Crisis Team asked Rosa about her experience of feeling safe within the hostel. Building on Rosa’s response, the hostel staff member shared some ideas about what staff members could do to facilitate Rosa to feel safe. When the social worker asked about triggers to distress, the hostel staff member was able to note their observation about the change in Rosa’s mental health after the new male resident moved next door and her keyworker left. Rosa herself noted the she felt worse at night. The psychiatrist asked about the ways Rosa, and the staff, managed when the distressing feelings and unusual beliefs were strong. Rosa shared that sitting in the shared garden with a staff member can help. The hostel staff member also mentioned that when Rosa had been found shouting in her room and “in a daze” a staff member had repeated “you are safe in your room, you are at Fairview, I am here with you.” As part of the action planning from the assessment, the Crisis team, together with Rosa and the hostel staff team, agreed a number of steps that could be taken to increase Rosa’s feeling of safety. It was agreed that a) the male resident would move to the other side of the building and b) a decision about Rosa’s new keyworker needed to be finalised. Plans were also made to build on Rosa’s existing interests (cooking), the areas of her life where the distress was not as present, and the things that she and the staff did that already helped her to manage when distress was strong. The Crisis team also made a referral to the recovery team, requesting both a medication review and input from the team psychologist. The referral suggested the benefits of specific psychological trauma work and the potential of further collaborative consultation from mental health professionals, with the hostel staff team, around creating a trauma informed environment. Supporting and increasing the capacity of housing staff Often the most effective way of supporting people who are homeless and experiencing mental health challenges is to work with the system of support around them. Good mental health interventions can support people and systems to maintain appropriate housing. Get to know the staff team and particularly the key worker of your client. They are a valuable source of information and key to implementing and enabling any recommendations that you may suggest. Remain mindful about fostering a respectful relationship with support staff that values their skills and experience. Where appropriate, offer to support staff an understanding of challenging behaviour as expressions of distress and as meaningful responses to threat, and suggest alternative methods of managing conflict.
Image of page 19
Homeless Link Homelessness guidance for Mental Health Professionals 20 Work with staff teams to develop safe environments and emotionally safe relationships.
Image of page 20
Image of page 21

You've reached the end of your free preview.

Want to read all 25 pages?

  • Fall '19
  • Poverty, mental health professionals

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern

Stuck? We have tutors online 24/7 who can help you get unstuck.
A+ icon
Ask Expert Tutors You can ask You can ask You can ask (will expire )
Answers in as fast as 15 minutes
A+ icon
Ask Expert Tutors