{[ promptMessage ]}

Bookmark it

{[ promptMessage ]}

Practice Quiz 7 (chapter 15)

P 417 a sales presentation in which the sales rep

Info icon This preview shows pages 5–7. Sign up to view the full content.

View Full Document Right Arrow Icon
(p. 417) A sales presentation in which the sales rep does most of the talking, using a "canned" presentation to obtain a "yes" answer to a "trial close" is a: A . prepared sales presentation. b. target market presentation. c. consultative selling presentation. d. selling formula presentation. e. None of the above. Difficulty: Easy LearnObj: 8 Perreault - Chapter 15 #166 Question Type: Definition 8. (p. 397-98) A professional salesperson: a. may negotiate prices or diagnose technical problems when a product doesn't work well. b. doesn't try to "sell" customers, but rather tries to help them satisfy their needs. c. is a representative of the whole company. d. is responsible for feeding back information about customers and competitors. E . All of the above. Difficulty: Easy LearnObj: 1 Perreault - Chapter 15 #74 Question Type: Self-Test 9. (p. 403) Customer service is part of: Difficulty: Easy LearnObj: 3 Perreault - Chapter 15 #126 Question Type: Comprehension
Image of page 5

Info icon This preview has intentionally blurred sections. Sign up to view the full version.

View Full Document Right Arrow Icon
10. (p. 409) A sales rep might use new software for ______________ to provide a competitive advantage: Difficulty: Easy LearnObj: 5 Perreault - Chapter 15 #134 Question Type: Application
Image of page 6
Practice Quiz 7 Summary Category # of Questions Difficulty: Easy 7 Difficulty: Medium 3 LearnObj: 1 1 LearnObj: 2 4 LearnObj: 3 1 LearnObj: 5 1 LearnObj: 7 1 LearnObj: 8 2 Perreault - Chapter 15 10 Question Type: Application 2 Question Type: Comprehension 5 Question Type: Definition 2 Question Type: Self-Test 1
Image of page 7
This is the end of the preview. Sign up to access the rest of the document.

{[ snackBarMessage ]}

What students are saying

  • Left Quote Icon

    As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.

    Student Picture

    Kiran Temple University Fox School of Business ‘17, Course Hero Intern

  • Left Quote Icon

    I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.

    Student Picture

    Dana University of Pennsylvania ‘17, Course Hero Intern

  • Left Quote Icon

    The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.

    Student Picture

    Jill Tulane University ‘16, Course Hero Intern