may be better able to empathize with similar shortcomings in others and can actively work to improve how we communicate. Through our work in this course, I have realized that I possess some poor listening skills (Communication in the Real World, 2013) and more often than I would like slip into certain defensive communication patterns (Jenkinson, 2014). The biggest obstacle I face in communication is my tendency to interrupt and pseudo-listen (Communication in the Real World, 2013) during certain situations. Having identified that these poor listening practices occur most often when I am communicating with my husband and kids, I can correct these issues by consciously slowing myself down when we’re communicating. By doing this, I can improve my listening at the receiving stage (Communication in the Real World, 2013) by notinterrupting and by not trying to impose solutions when they are not sought. I have also learned through this course that I allow too much psychological noise to interrupt effective listening. I am a very sensitive communicator and at times being too sensitive generates unnecessary psychological noise which creates a barrier during the receiving phase of listening (Communication in the Real World, 2013). Personally, overly emotional responses foster a defensive climate of communication (Jenkinson, 2014) by creating contemptuousness and/or
As a current student on this bumpy collegiate pathway, I stumbled upon Course Hero, where I can find study resources for nearly all my courses, get online help from tutors 24/7, and even share my old projects, papers, and lecture notes with other students.
Temple University Fox School of Business ‘17, Course Hero Intern
I cannot even describe how much Course Hero helped me this summer. It’s truly become something I can always rely on and help me. In the end, I was not only able to survive summer classes, but I was able to thrive thanks to Course Hero.
University of Pennsylvania ‘17, Course Hero Intern
The ability to access any university’s resources through Course Hero proved invaluable in my case. I was behind on Tulane coursework and actually used UCLA’s materials to help me move forward and get everything together on time.