This research thus provides positive insights that

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This research thus provides positive insights that are useful in guiding managers on how to motivate employees through TQM practices to ensure improved firm performance. By highlighting the barriers to the effective implementation of TQM, the research is an eye opener to firms planning to implement TQM and firms that are in the early stages of TQM implementation. This study increased awareness and the understanding of TQM principle and outlines ways in which firms can improve their TQM practices (Sadikoglu and Olcay, Pg. 1).
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Surname 3 This research also creates the need for further research, primarily focusing on continuous improvement and employee involvement, which are the major tenets of TQM practices. Similarly, the study creates room for new research on the impacts of TQM on organizational performance in other countries apart from Turkey to determine whether the relationship between TQM and organizational performance is universal. Brief Literature Review Over the years, TQM practices have been significantly introduced in organizations on the assumption that they contribute to improved organizational performance (Ibrahim, Pg. 1). TQM practices have been associated with the introduction of policies, programs, as well as practice designs aimed at improving employee motivation and increasing their levels of performance as well as their behavior in the organization. To this end, TQM practices are linked with better organizational performance and employee outcomes, although previous studies have not explored the topic adequately resulting in ambiguous findings (Sadikoglu and Olcay, Pg. 2-3). Therefore, this research provides a deeper understanding of TQM and organizational performance and presents some factors that should be in implementing TQM for the achievement of improved organizational performance. Importance of TQM Total Quality Management (TQM) has become a critical driving force in many organizations in the business world today. For any film to remain competitive, especially in the global business economy, their main focus should be on quality and customer satisfaction. As such, TQM provides firms with an avenue for continuous quality improvement and consumer satisfaction by connecting employees and the management to the different processes within the
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Surname 4 organization to determine ways of improving. When an organization’s quality fails to meet customers’ expectations, the organization will be adversely affected through the loss of customers, reduced sales, as well as low rates of revenue generation, leading to the failure of the business (Tariq et al., Pg. 127). Reis et al., (Pg. 3) note that TQM ensures superior quality of products and services of a firm. The quality of a product is measured regarding the product’s performance, durability, and reliability. Quality is a significant factor that differentiates a firm from its competitors and promotes consumer satisfaction. As such, a firm that guarantees
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