Clusters or internal factions within a large group

50. Clusters, or internal factions, within a large group are known as:
a. Categories b. cliques c. secondary groups d. out-groups
51. To study the phenomenon of social networks, Milgram conducted an experiment called: 52. All of the following are characteristics of bureaucracy except: (115-116)
53. Goal displacement occurs when: (116)
54. The idea that bureaucracies, with their rules, regulations, and emphasis on results, would increasingly govern our lives is:
a. Goal displacement c. the rationalization of society
b. Alienation d. discrimination
55. Which of the following is not one of the dysfunctions of bureaucracies?
56. Karl Marx used the term _____ to refer to what happens in a bureaucracy when people begin to feel more like objects than
people. (117).
57. One of the common ways for workers to reduce a feeling of alienation at work is to:
58. Kanter stresses that corporate culture contains:
a. Hidden values b. alienation c. rules d. fairness
59. The hidden values of corporate culture contribute to:
60. In Japan, decision-making is by:
61. Small groups:
62. Dyads:
a. Are the most intense or intimate of human groups
b. Require continuing active participation and commitment of both members
c. Are the most unstable of social groups
d. All of the above