Consider and deal with health and safety complaints

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Consider and deal with health and safety complaints in a timely manneroParticipate in the development, implementation, and monitoring of programs to prevent workplace hazards and provide protective equipment, device, and clothingoParticipate in safety inquiries and safety assessments, and ensure that effective records are keptoPerform workplace inspectionsoBe provided full access to all reports, studies, and tests related to the health and safety of workers-Employers and supervisors have a duty to provide a safe workplace-At minimum, supervisors must:oEnsure that appropriate occupational health and safety policies are in placeoUnderstand and follow policies and practices related to working safelyoIdentify the need for training for employees and themselvesoDetermine hazards that may exist and ensure employees are aware of these hazardsoEliminate or at least reduce hazardsoEnsure employees comply with safety policies and practices-Employers must keep records of work-related deaths, injuries, and hazardousoccurrences and provide an annual summary of these recordsBill C-45 (Westray Bill): amendment to the Criminal Code making organization andanyone who directs the work of others criminally liable for safety offences-All Canadian workers have three fundamental rights that are protected by occupational health and safety legislation:oThe right to knowabout known or foreseeable hazards in the workplace
oThe right to participatein identifying and resolving job-related safety and health problemsoThe right to refusedangerous workMaterial safety data sheets (MSDSs): detailed hazard information concerning a controlled (hazardous) product)-A safety awareness program has three primary components:oIdentifying and communicating hazardsoReinforcing safe practicesoPromoting safety internationallyJob hazard analysis technique: safety promoting technique that involves breaking down a job into basic elements, then rating each element for its potential for harm or injuryTechnique of operations review (TOR): method of promoting safety by determining which specific element of a job led to a past accident-The employer’s primary concern with respect to younger workers is to inform themEmployee wellness program: a set of communications, activities, and facilities designed to change health-related behaviours in ways that reduce health risks-Passive programs provide information and services, but no formal support ormotivation to use the program-Active programs assume that behaviour change requires support and reinforcement along with awareness and opportunityEmployee assistance program (EAP): referral service that employees can use to seek professional treatment for emotional issues or substance abuseCh. 3 – Analyzing Work and Designing Jobs-Informed decisions about jobs take place in the context of the organization’s overall work flowWork flow design: the process of analyzing the tasks necessary for the production of a product or serviceJob: a set of related dutiesPosition: the set of duties (job) performed by a particular person

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