It shortens the time needed for them to become competent at their jobs. It reduces their need to ask other staff for advice or information, and thus increases their independence and decreases the drain on other staff members. It greatly diminishes the chance that they'll make mistakes that cost the organization in prestige, public relations or money. The expected outcomes of training program: Write daily reports only take a maximum of 10 minutes, weekly and monthly reporting 15 to 20 minutes. Can communicate fluently with foreigners when they come to contact with school and guide them to the receptionist to have next direction. Can guide and communicate information about job correctly, easy to understand, fully to subordinate staff. Training for subordinates about organizational skills, work arrangements. Check and defensive skills training, emergency troubleshooting, etc.
BMHR5103 - Human Resource Management Duong Thanh Huyen MBAOUM-K13A 15 Evaluation training program Like all your work, your training program should be dynamic, constantly changing to improve its effectiveness and meet the evolving needs of the organization. The way you assure this dynamism is through regular, careful examination and evaluation of what you're doing and how you do it. Feedback from senior guards, both on individual sessions and on the training program as a whole. Observation and supervision of staff members in job situations.
BMHR5103 - Human Resource Management Duong Thanh Huyen MBAOUM-K13A 16 SUGGESTION FOR THE NEW RECRUITMENT AND NEW SELECTION IN THE FUTURE 1. Add to the recruitment condition these following requirement: Certificate in computerization: level A. Certificate in English: level A. 2. Face to face meeting with HR manager which some small test about leadership, teamwork and supervising and training skills. However, if we require candidates available on the certificate, we must review the minimum monthly income, can we have to increase by 10%. If candidates resources are limited, can not reach is the additional requirements above, we must have a contingency plan. The following plan is: 1. We point out the lack of standards of candidates compared to the requirements set forth in the request for the recruitment of senior guard position. 2. Create opportunities for candidates to participate in short-term training skills that they had not available. However, they will have to pre-pay for training. After training is completed, they will have to participate in the test. If they complete the test, they will be well received in formal employment. formal wage is the wage after increase 10%. After a year of continuous work, they will receive back the training costs.
BMHR5103 - Human Resource Management Duong Thanh Huyen MBAOUM-K13A 17 Implemetation Step 1 Implement training modules in the order of importance. If customer service or time management are major issues, roll out those trainings first. Step 2 Use a professional trainer or experienced employee whenever possible. The trainer's interaction with the audience and presentation of the material is a major factor in training effectiveness.
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