Processes, Customer Satisfaction, and Financial.) Which are the relationships among the specific objectives of the project identified? (See the Regional Airline Balanced Scorecard Simplified Strategy Map) Identify the specific performance measures for each area that will illustrate success of the project What are the targets for these performance measures—how will you know when the performance measures have been reached? Which specific initiatives and actions, by the organization, will contribute to the attainment to the targets? Again, assumptions are allowed just be sure to articulate them in the paper. Submit at least a 3- page paper (independent of the title page and reference page) double-spaced in Times New Roman (or its equivalent) font which is no greater than 12 points in size. Any citations should be in APA format. Paper Assessment Criteria Multiple objectives identified in each of the categories of the Balanced Scorecard: financial, customer, internal and learning. Objectives identified are clearly linked with the project. Description of the objectives is concise and self-explanative. Relationships for all the specific objectives established have been identified. A strategy map is included to better illustrate the relationships. Multiple performance measurements are identified for each of the specific objectives established. Measurements identified are clearly linked to the objective performance. Description of the measurements are concise and make sense given the project. Multiple targets for each of the performance measurements established and show creative, innovative thinking. Targets identified are clearly linked to the performance measurement.
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- Spring '19