By taking the time to monitor and evaluate the LLN approach you will be able to continuously improve the training program and help the learners to progress forward. ELEMENT 4: Evaluate effectiveness of learning support and assessment strategies in addressing LLN requirements Why is it important to seek feedback? As a trainer, you will need to provide feedback to your learners on their skills, knowledge and assessment outcomes. In addition to this, you will also need to receive feedback about your performance as a trainer in terms of learning support, appropriate use of assessment strategies and areas that may need improvement. When you are working in the training industry, you will need to continuously monitor and improve your skills and knowledge as a trainer. How can you evaluate learning support and assessment strategies? • Through two-way feedback • Outcomes of the learning program • Discussions with the learner • Individual learner needs • Through testing of the learner’s knowledge The feedback you receive will help you to evaluate the effectiveness of the learning support and assessment strategies that were used. You will also need to take into account how the support strategies have impacted on your learner’s comprehension of the content and ability to apply the

TAE40110 Certificate IV in Training and Assessment TAE40110 – Learner Manual Version 4 Page | 77 newly acquired skills. You may find that the learning support and assessment strategies will work for one learner but not for another, it is your responsibility to evaluate the outcomes and gather whether you may need to adjust your techniques. Areas for improvement You may find that you need to adjust the learning support and assessment strategies you are using. Based on your evaluation as a trainer, you should always take into account each learner’s personal needs and requirements. Due to this, you should constantly evaluate whether the learning support you are providing is effective and if the assessment strategies you are using are beneficial to the learner and their learning. The Evaluation Process The four steps of evaluation consist of: The following table contains important information about the different levels of evaluation, evaluation tools, methods and the practicability of each level.

TAE40110 Certificate IV in Training and Assessment TAE40110 – Learner Manual Version 4 Page | 78 Kirkpatrick Model – Structure Level Evaluation description and characteristics Examples of evaluation tools and methods Relevance and practicability 1. Reaction Reaction evaluation is how the delegates felt, and their personal reactions to the training or learning experience, for example: • Did the learners enjoy the training? • Did they consider the training relevant?