front line goals supervisory objectives lower level objectives operational

Front line goals supervisory objectives lower level

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front-line goals supervisory objectives lower-level objectives operational goals tactical goals 52. MBO works by objectives moving through the organization; that is, top managers set general organizational objectives, which are translated into divisional objectives, which are translated into departmental objectives. The hierarchy ends in individual objectives set by each employee. This is an example of MBO working as objectives ______ through the organization. (5-4) change significantly become less refined and more generalized move outward into the community move upward cascade down
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Principles of Management – MGT 301 Chapter 6 Quiz 1. Doug is the CEO of Johnson Motors, a business consisting of Chevrolet, Buick, Cadillac, and Mercedes-Benz dealerships. He also sells Fleetwood and American Coach RVs. Doug mentioned to his sales manager that "there is economic value in having many related businesses managed by one ownership group. They are worth more than if they are separate companies." This is an example of ____. (6-5) multiproduct diversity differentiation synergy diversification 2. The owners of Smith's Yard Mart, a family-owned garden center in a rural community, is concerned over the news that a large retailer with a garden center is building a new store on the other side of town. This new retailer is a(n) ____ for Smith's. (6-4) weakness opportunity threat strength intelligence 3. Sales this year at Donna's Pawn Shop have been high, and based on several factors, Donna projects next year's sales to also be good. However, even with her forecast of continued strong sales, Donna and her partner need to develop a plan in case sales drop unexpectedly. This type of planning for alternative future conditions is known as ____. (6-4) a vision plan a managerial pact contingency planning background planning a trend analysis 4. Organic Foods International has decided to increase its market share by hiring a marketing rep to visit businesses in the area and invite their employees to shop at Organic Foods and for monthly health events. The store also hired two new employees to handle the anticipated increase in customer traffic. Organic Foods is utilizing a _____. (6-5) growth strategy stability strategy cutting-edge strategy defensive strategy diverse strategy 5. When an organization operates several businesses to spread the risk, such as a landscaping company that offers not only landscaping services but also lawn care, snow removal, and other services, that business is utilizing a ____ strategy. (6-5) differentiation diversification multiservice diversity focused-differentiation
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6. Pedro, CEO of a successful IT company, is constantly reading press releases, ads, and news articles about his competition, and he regularly checks information about new competitive products and visits trade shows to study his competition. Pedro is involved in ____. (6-4) TQM corporate spying competitive intelligence management by observation environmental observation 7. Quality Services is an organization that operates several companies that market food products, restaurant
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