Rule Group Explorer on page 178 Parent and Root Level Rule Groups on page 179

Rule group explorer on page 178 parent and root level

This preview shows page 177 - 180 out of 314 pages.

“Rule Group Explorer” on page 178 “Parent and Root-Level Rule Groups” on page 179 “Assignment Owners and Designees” on page 180 “Assignment Rule Inheritance” on page 180 “Rule Group Visibility and Permissions” on page 181 See also the following topics: “Automating the Menu Options: Regenerate Denormalized Rule Hierarchy and Rule Group Hierarchy” on page 181 “Setting Up Assignment Responsibility for Designees” on page 183
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Siebel Assignment Manager Administration Guide Version 8.1, Rev. A Assignment Rule Administration for Delegated Assignment About Assignment Rule Group Hierarchy 178 Rule Group Explorer This topic is part of “About Assignment Rule Group Hierarchy” on page 177 . The Rule Group Explorer is one of the views in the assignment administration screen. The Rule Group Explorer, shown in Figure 28 , is a graphical representation of the rule group hierarchy tree and provides a convenient way to navigate the entire rule group hierarchy. The relationships between parent and child rule groups is a hierarchy. Figure 28 shows the following relationships: Root-level rule groups Child rule groups and their characteristics: Rule Groups (lists all child rule groups for the current rule group) Rules Designees Inheritable Rules Rules in rule groups at the bottom of a hierarchy are processed first, moving up one level each time no rule in the previous level passes. Within each level in the hierarchy, the rules are processed by ascending order of sequence number. Administrators (AAs and DAs) use the Rule Group Explorer to create and maintain rule group hierarchies. Assignment administrators have organization visibility, so they see the rules for their specific organization or organizations. Typically, AAs use the Rule Group Explorer views in the Administration - Assignment screen but can also use the views in the Administration - Delegated Assignment screen. Figure 28. Sample Rule Group Explorer Root-Level Rule Groups Child Rule Groups
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Assignment Rule Administration for Delegated Assignment About Assignment Rule Group Hierarchy Siebel Assignment Manager Administration Guide Version 8.1, Rev. A 179 Delegated administrators must use the My Rule Group Explorer view in the Administration - Delegated Assignment screen and can see only rule groups for which they are an owner or designee, and the rule groups and rules that appear below (subtree). DAs can only create a new rule group below one for which they are the owner or designee; this new rule group is a child rule group of the original rule. DAs can also create grandchild rule groups, great- grandchild rule groups, and so on. Parent and Root-Level Rule Groups This topic is part of “About Assignment Rule Group Hierarchy” on page 177 . A parent rule group is a rule group that appears directly above another rule group in the hierarchy.
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