100%(12)12 out of 12 people found this document helpful
This preview shows page 1 - 3 out of 3 pages.
including accurately reflecting the client’s meaning and affect using metaphor, analogy or visual image, or simply nodding one’s head or gently touching the client during the deepest moments of pain”. As requested, this writer will concentrate on empathetic responses to the following comments:Client comment 1: “I have no idea what to do, and I hope you can tell me”.Response 1: I don’t mean to be evasive. Please understand that I can sense the struggle you are going through. I would really like to give you an answer, yet I don’t think that would really be in your best interests. I would be short-circuiting the entire process. I have complete faith in your ability to arrive in your own direction. I’m happy to explore your concerns and any alternatives to help you arrive in a direction that you may feel comfortable with. So can we talk about those concerns? This response allows the client the independence to arrive at their own decision. It expresses faith in their ability to resolve their own problem. However, it does not abandon the client, as it also expresses a willingness to help them explore their concerns and arrive at a direction they may be comfortable pursing. Client comment 2: “ My mother thinks I’m making the wrong decision and that makes me so angry. She is always trying to control me”.
Response 2: So you are concerned that your mother thinks you are making the wrong decision, and that makes you angry. You feel that she is always trying to control you. I can really hear the anger you say you are feeling toward her.