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1 begin with the acquisitions elevator message how

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(1) Begin with theAcquisition’s “Elevator MessageHow many solicitations have you seen that begin with a statement like,This is a solicitation for atime-and-materials contract.Or what about this one:The purpose of this solicitation is to acquireinformation technology hardware, software, and services.Or this one (true story):This is aperformance-based specification to acquire services on a time-and-materials basis.In the context ofperformance-based acquisition, all are bad starts.The first statement made in a statement of objectives should be an explanation of how the acquisitionrelates to the agency’s program or mission need and what problem needs solving (asidentified understep two).For example, in a task order solicitation by the Veterans Benefits Administration, this statement wasmade:The purpose of this task order is to obtain loan servicing in support of VA’s portfolio that willsignificantly improve loan guaranty operations and service to its customers.This simple statement was a signal that the acquisition had made a huge break from the predecessorcontract, which had started with something like,This is a requirement for information technologyresources.The turnaround was the realization that the need was for loan servicing support services;technology was the enabler.(2) Describe the ScopeA short description of scope in the SOO helps the competitors get a grasp on the size and range of theservices needed. The Veteran’s Benefits Administration’s scope statement follows:The purpose of this [task order] is to provide the full range of loan servicing support. This includessuch activities as customer management, paying taxes and insurance, default management,accounting, foreclosure, bankruptcy, etc., as well as future actions associated with loan servicing. ThisStatement of Objectives reflects current VA policies and practices, allowing offerors to propose andprice a solution to known requirements. It is anticipated that specific loan servicing requirements andresulting objectives will change over the life of this order. This will result in VA modifying this orderto incorporate in-scope changes.Another consideration is the budget authority (in dollars) available to fund the acquisition. In anacquisition approach aswide openas a statement of objectives, the competing contractors will needinsight into funding authority so that they can size their solution to be both realistic and competitive.This can be listed as a constraint.
COR II TrainingBusiness Management Research Associates, Inc.Performance-Based Acquisition21-089IX-14(3) Write the Performance Objectives into the SOOIn step two, the task was todecide what problem needs solving.The basis for that decision wasinformation in the agency’s strategic and annual performance plans, program authorization documents,budget documents, and discussions with project owners and stakeholders. That information constitutesthe core of the statement of objectives.

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Management, Capability Maturity Model, Management Research Associates

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