33.Nisha is a retail manager at Hexagon Corp. She needs to troubleshoot customer complaintsregarding a product. She has to decide on either scrapping the product or replacing it with adifferent brand. Based on the customer complaints and favorable online reviews of an alternatebrand, she decides to switch to a different brand. According to the normative decision theory, whichof the following decision-making styles has Nisha adopted? (A) AI(B) AII(C) CI(D) GIIAnswer : (A)
34.The employees of a company are self-centered and their individual goals do not align with theorganization's goals. The manager is concerned with decision making and has all the informationrequired to make a decision. He believes that the decision need not require the employees'acceptance. In the context of the normative decision theory, which of the following decision-makingstyles should the manager use? 35.According to the normative decision theory, which of the following is true of the CI decision-making style? 36.According to the normative decision theory, a group decision style should be used when: 37.Which of the following is a characteristic of charismatic leaders? (A) They articulate a clear vision for the future that is based on strongly held values or morals. (B) They encourage followers to make sacrifices for their organization because they know that they will prosper when the organization prospers.
(C) They transform their organizations by getting their followers to accomplish more than theyintended.(D) They generate awareness and acceptance of a group's purpose and get employees to see beyondtheir own needs.Answer : (A)
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- Fall '06
- Management, Fiedler