Communicate colleagues Where there is a requirement to communicate information

Communicate colleagues where there is a requirement

This preview shows page 41 - 56 out of 77 pages.

Communicate colleagues Where there is a requirement to communicate information with others, you must: Use an appropriate or preferred communication technique Ensure that you communicate the correct information Do so in a timely manner Ensure that they are authorised to access and hear the information Observe confidentiality and privacy requirements.
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Confidentiality and privacy You will need to ensure: Written information is suitably protected from unauthorised access Verbal information is suitably protected from unauthorised access Authorised persons are only be provided with information that they are allowed access to Private rooms are provided for discussions Clients have given their express permission for information to be shared with individuals.
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Activity 3B
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Implement person-centred, ongoing skills development strategies 3.3 Access and utilise equipment and resources as required to facilitate the learning process
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Utilise equipment and resources You may be required to access and utilise equipment and resources when facilitating the learning process. You should identify which resources you need, access them and use the resources. Identifying the need for resources may involve assessing the task to be completed and breaking it down to work out what resources and equipment may be required for completion or facilitation.
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Activity 3C
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Implement person-centred, ongoing skills development strategies 3.4 Document outcomes in the person’s individualised plan
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Document outcomes Once the plan has been designed and implemented, you will need to keep a record of the client’s progress and achievements; this should be recorded in the client’s skills maintenance plan and their individual plans where required.
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Document outcomes If a client fails to progress, then you should investigate the reason for this: Is the client enjoying their learning? Are they attending sessions? Are they motivated? Do they have the opportunity to get on? Is the teaching level sufficient? Is the teaching style suitable? How can we make things better?
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Activity 3D
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Evaluate skills development and review plan 4.1 Monitor the person’s development and provide feedback to the person and/or carer and/or relevant other regarding progress towards objectives and goals
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Monitoring development As explained previously, monitoring progress is an important element of client learning and the measuring of success and ability. Aside from the organisational purposes of monitoring client progress, identifying progress made can be motivating for clients, as it shows them that their efforts are working out and that they are developing their skills and abilities.
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Feedback Feedback can be given in several different ways, though you will need to abide by any restrictions and limitations your organisation imposes and enforces. You may need to give it to the person, their carer or any other relevant people.
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Activity 4A
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Evaluate skills development and review plan 4.2 Evaluate effectiveness of ongoing skills development using the person’s records and update plan to meet changing needs of the person
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  • '18
  • Skill, Life skills

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