However employees from the health sbu from which

This preview shows page 4 - 6 out of 7 pages.

However, employees from the Health SBU (from which three of the previous layoffs occurred) are taking many sick days, missing deadlines, and engaging in conflicts with other team members. How do you diagnose the problem, and how would you address it? YOU CHOSE OPTION 2 These members of the team are suffering from stress. You should address this to alleviate the problems. You decided that the team is suffering from stress. This was the best diagnosis, as these symptoms are all examples of stress. Responding to Employee Stress You talk further with marketing team members and learn that they are unsure of their new roles and fear that they will be laid off. Some of the employees feel that they do not have the knowledge necessary to market products from other SBUs. What is your best response? YOU CHOSE OPTION 2 Work with the new marketing team director to clarify roles and educate team members on new products
You decided to work with the new marketing team director to clarify roles and educate team members on new products. This was the best decision, because it addresses the root causes of the stress and gives the employees the information they need to do their jobs. Merging the Procurement Teams Next you decide to merge the three independent procurement teams into one division in order to control costs and increase efficiency. Based on what you learned from your experience merging the marketing teams, and given that you have more time for this structural change, you decide to involve the teams' managers in your decision-making process. All three have worked at Holden Evan for over twenty-five years, and have been in their current positions for over ten. The manager of the Beauty procurement team in particular has established close relationships with suppliers and has a great deal of influence in the company. Procurement Teams' Meeting You hold a meeting with the three procurement team managers. Two managers arrive late, and all three are surly and uncooperative when you explain your plans. One asks, "Do you understand what you are getting yourself into?" What is the most likely reason for their resistance? YOU CHOSE OPTION 1 The managers have a great deal invested in the current system and don't want to lose their current positions or power.

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture

  • Left Quote Icon

    Student Picture